Our phone team is based in Australia and staffed by real people who understand Sharida Energy. You can call during business hours for help with your dashboard, purchases or account questions. We aim to answer quickly and guide you step by step.
Our email support is handled by a human team in Australia. Send us a message and a real person will reply with clear guidance on your solar and battery shares, billing credits and account updates. We work to respond within one business day.
Start a live chat with an Australian based support agent. A real person will join the conversation to help you with purchases, tracking and general questions. Chat is available during business hours for fast assistance.